Frequently Asked Question
How can we help you?
The platform offers a straightforward interface where users can input shipment details, such as origin, destination, package dimensions, weight, and delivery time requirements. Once the user enters the necessary information, the system calculates shipping costs in real-time. The solution aggregates rates from multiple carriers, allowing users to compare prices and service options instantly. After selecting a preferred option, users can book the shipment directly through the platform and enjoy real time tracking with automated updates. Platform provide customer service options, including chat support, to assist users with any issues or inquiries.
The platform is free of charge.
Simply register your account by filing company details and get notification with a free access to the system.
Just input estimated shipment dimensions/weight with pick-up and delivery addresses and system will automatically provide instant quote by different transport modes.
Current transport solutions include AIR/OCEAN/RAIL freight services.
It is possible to send boxes, pallets and crates. Only exemption is for personal and dangerous goods. Please contact our customer service to get customized solution for specific requirements.
Generally you will need shipment invoice/packing and proof of attorney to arrange customs clearance.
Please contact our customer services via platform messaging or just call or send email with enquiry.
System offers different transport solutions by AIR/OCEAN/RAIL. You should choose the option based on required transit time and pricing.
There is no full coverage insurance, as freight insurance covers only freight forwarder's liability for damage or loss to customers' goods during transit. Insurance coverage is calculated based on the weight of goods. Freight forwarders liability is fixed in conventions based on chosen tranport mode. For high value goods its recommended to purchase additional insurance. Please check full insurance possibility with our customer service.
"Terms of delivery" or "incoterms" refer to the conditions under which goods are transported from a seller to a buyer. This includes details like the delivery method, timing, costs, and responsibilities of both parties. These terms help clarify obligations and reduce misunderstandings in commercial transactions. Please check exact incoterms meaning.
Dangerous goods are materials or substances that pose a risk to health, safety, property, or the environment during transportation. They can be explosive, flammable, toxic, corrosive, or reactive, and include items such as:
Chemicals: Acids, solvents, or pesticides.
Flammable materials: Gasoline, aerosols, or certain batteries.
Toxic substances: Poisons or biological agents.
Radioactive materials: Items emitting radiation.
Compressed gases: Propane or oxygen tanks.
Due to their potential hazards, dangerous goods are subject to strict regulations and guidelines for handling, packaging, and transportation to ensure safety and minimize risks.
Each booked shipment will be granted with unique tracking number, which allows customer to track their shipment on the platform.
Maximum dimensions and weight depends on the chosen transport mode. System will automatically notify customers, when entered details are above standard dimensions/weight.
Standard packages refer to commonly used sizes and types of packaging for shipping goods. Using standard packages helps ensure compliance with shipping regulations, optimizes space, and can reduce shipping costs. Most common standart packages are: half EUR pallette, 60x80, EUR pallette 120x80 and FIN pallette: 120x100cm
EXW (Ex Works) is an Incoterm that places the maximum responsibility on the buyer and the minimum on the seller. Under EXW terms, the seller’s responsibility is considered fulfilled once the goods are made available for pick-up at their premises or another agreed-upon location (such as a factory, warehouse, or other place of business). The seller's obligation is to make the goods available for collection at the agreed location on the specified date or within the agreed timeframe. The buyer takes on all costs and risks from the moment the goods are made available for pick-up at the seller's location.
FCA (Free Carrier) is an Incoterm where the seller delivers the goods, cleared for export, to a carrier or another party nominated by the buyer at a specified place. The point of delivery can be at the seller's premises or another agreed-upon location, depending on what is specified in the contract. The seller is responsible for delivering the goods to the carrier or another party chosen by the buyer at the agreed location. The seller must clear the goods for export if the goods are being shipped internationally. The buyer assumes responsibility for the goods once they are delivered to the carrier or nominated party.
FOB (Free On Board) Under FOB terms, the seller is responsible for delivering the goods to a designated port and loading them onto the ship. Once the goods are loaded onto the vessel, the responsibility and risk shift to the buyer. The buyer assumes responsibility and risk for the goods once they are loaded onto the ship at the agreed port.
CPT (Carriage Paid To) Under CPT, the seller covers the cost of transportation to the agreed destination and arranges for the shipment. However, the risk transfers to the buyer once the goods are handed over to the carrier, meaning the buyer is responsible for any risks, damages, or losses during the transit from that point forward. The buyer is also responsible for import procedures and charges at the destination.
CIP (Carriage and Insurance Paid To) is an Incoterm where the seller is responsible for delivering goods to a specified destination, covering freight costs and minimum insurance. The risk transfers from the seller to the buyer once the goods are handed over to the carrier.
DAP (Delivered at Place) Under DAP, the seller is responsible for delivering the goods to a specified place of destination in the buyer's country, ready for unloading. The key point in DAP is that the seller assumes the risk and responsibility for the goods until they are delivered to the agreed-upon place, but the buyer handles unloading and customs at the destination. DDP (Delivered Duty Paid) DDP places the maximum responsibility on the seller, as they cover all costs (transportation, taxes, duties, etc.) and bear all risks until the goods are delivered to the buyer's location. The buyer's responsibility is minimal, typically limited to receiving the goods.
DDP (Delivered Duty Paid) DDP places the maximum responsibility on the seller, as they cover all costs (transportation, taxes, duties, etc.) and bear all risks until the goods are delivered to the buyer's location. The buyer's responsibility is minimal, typically limited to receiving the goods.
CFR (Cost and Freight) is an Incoterm where the seller is responsible for delivering goods to a designated port, covering the cost of transport. However, the risk transfers to the buyer once the goods are loaded onto the vessel. Unlike CIF, the seller does not provide insurance—it's the buyer's responsibility. CFR is used only for sea and inland waterway transport.
CIF (Cost, Insurance, and Freight) is an Incoterm where the seller covers the cost of transport and minimum insurance up to the destination port. However, the risk transfers to the buyer once the goods are loaded onto the vessel at the port of shipment. CIF is used only for sea and inland waterway transport and is commonly used for bulk cargo and commodities.
FCA (Free Carrier) is an Incoterm where the seller delivers the goods, cleared for export, to a carrier or another party nominated by the buyer at a specified place. The point of delivery can be at the seller's premises or another agreed-upon location, depending on what is specified in the contract. The seller is responsible for delivering the goods to the carrier or another party chosen by the buyer at the agreed location. The seller must clear the goods for export if the goods are being shipped internationally. The buyer assumes responsibility for the goods once they are delivered to the carrier or nominated party.
FOB (Free On Board) Under FOB terms, the seller is responsible for delivering the goods to a designated port and loading them onto the ship. Once the goods are loaded onto the vessel, the responsibility and risk shift to the buyer. The buyer assumes responsibility and risk for the goods once they are loaded onto the ship at the agreed port.
CPT (Carriage Paid To) Under CPT, the seller covers the cost of transportation to the agreed destination and arranges for the shipment. However, the risk transfers to the buyer once the goods are handed over to the carrier, meaning the buyer is responsible for any risks, damages, or losses during the transit from that point forward. The buyer is also responsible for import procedures and charges at the destination.
CIP (Carriage and Insurance Paid To) is an Incoterm where the seller is responsible for delivering goods to a specified destination, covering freight costs and minimum insurance. The risk transfers from the seller to the buyer once the goods are handed over to the carrier.
DAP (Delivered at Place) Under DAP, the seller is responsible for delivering the goods to a specified place of destination in the buyer's country, ready for unloading. The key point in DAP is that the seller assumes the risk and responsibility for the goods until they are delivered to the agreed-upon place, but the buyer handles unloading and customs at the destination. DDP (Delivered Duty Paid) DDP places the maximum responsibility on the seller, as they cover all costs (transportation, taxes, duties, etc.) and bear all risks until the goods are delivered to the buyer's location. The buyer's responsibility is minimal, typically limited to receiving the goods.
DDP (Delivered Duty Paid) DDP places the maximum responsibility on the seller, as they cover all costs (transportation, taxes, duties, etc.) and bear all risks until the goods are delivered to the buyer's location. The buyer's responsibility is minimal, typically limited to receiving the goods.
CFR (Cost and Freight) is an Incoterm where the seller is responsible for delivering goods to a designated port, covering the cost of transport. However, the risk transfers to the buyer once the goods are loaded onto the vessel. Unlike CIF, the seller does not provide insurance—it's the buyer's responsibility. CFR is used only for sea and inland waterway transport.
CIF (Cost, Insurance, and Freight) is an Incoterm where the seller covers the cost of transport and minimum insurance up to the destination port. However, the risk transfers to the buyer once the goods are loaded onto the vessel at the port of shipment. CIF is used only for sea and inland waterway transport and is commonly used for bulk cargo and commodities.
Chargeable weight is calculated by comparing actual weight (gross weight) and volumetric weight. The higher value is used for billing. Below are the multiplication factors used in different transport modes to calculate volumetric weight:
Air Freight
Volumetric Weight (kg) = CBM × 167
Example: If cargo volume is 2.5 CBM
Volumetric Weight = 2.5 × 167 = 417.5 kg
Road Freight
Volumetric Weight (kg) = CBM × 333
Example: If cargo volume is 3 CBM
Volumetric Weight = 3 × 300 = 999 kg
Rail Freight
Volumetric Weight (kg) = CBM × 700
Example: If cargo volume is 3 CBM
Volumetric Weight = 3 × 700 = 2100 kg
Sea Freight (LCL)
Volumetric Weight (kg) = CBM × 1000
Example: If cargo volume is 1.2 CBM
Volumetric Weight = 1.2 × 1000 = 1200 kg
Courier/Express Shipments
Volumetric Weight (kg) = CBM × 200
Example: If cargo volume is 0.8 CBM
Volumetric Weight = 0.8 × 200 = 160 kg
Air Freight
Volumetric Weight (kg) = CBM × 167
Example: If cargo volume is 2.5 CBM
Volumetric Weight = 2.5 × 167 = 417.5 kg
Road Freight
Volumetric Weight (kg) = CBM × 333
Example: If cargo volume is 3 CBM
Volumetric Weight = 3 × 300 = 999 kg
Rail Freight
Volumetric Weight (kg) = CBM × 700
Example: If cargo volume is 3 CBM
Volumetric Weight = 3 × 700 = 2100 kg
Sea Freight (LCL)
Volumetric Weight (kg) = CBM × 1000
Example: If cargo volume is 1.2 CBM
Volumetric Weight = 1.2 × 1000 = 1200 kg
Courier/Express Shipments
Volumetric Weight (kg) = CBM × 200
Example: If cargo volume is 0.8 CBM
Volumetric Weight = 0.8 × 200 = 160 kg
About us
PickTrans International online logistics platform is a digital tool that helps businesses manage their shipping and delivery processes.
Our mission
PickTrans International mission is to streamline and simplify the shipping process by providing businesses and customers with efficient, real-time solutions for managing shipments.
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Track and view every detail of your shipments in real time. You can see where your goods are, when they’ll arrive, and stay updated on any changes or delays, all in one place.
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